Traditional, on-site service and repair program that provides coverage for scheduled maintenance and 24-hour emergency service. This preventive maintenance program is the solution to help you avoid costly repairs and equipment downtime by providing scheduled maintenance and emergency service. The program is designed to maintain your equipment to the manufacturer's detailed specifications, while providing the assurance of maximum equipment uptime with 24-hour emergency service.
The Silver Service Program includes:
Equipment Maintenance & Parts
- Performance and Diagnostic Equipment Assessment
- Quarterly, On-Site Scheduled Maintenance Labor
- Scheduled Maintenance Parts
- Emergency Service Labor (On-site at your facility within 24-hours, Guaranteed)
- Routine Safety Inspections
- Travel Charges
- Preferred Labor Rate for Billable Service
- 90-Day Warranty on Parts and Associated Labor
Customer Support
- Telephone and Email Support
- Detailed Service Documentation
- Parts Ordering and Acquisition Services
- Customer Satisfaction and Feedback System
- On-line Service Request System
- On-line Service and Equipment Documentation
Contact us at (585) 742-6388 or for a free quote.